Carlo Santos - Sales Representative

Although Carlo is an Engineering graduate from the University of Calgary, his love of music has been a constant throughout his life.  Carlo holds his AR or Associate Diploma in Piano Performance from the Royal Conservatory of Music, he teaches private piano lessons and is an avid classical music lover.


When not connecting pianos with people, teaching or attending concerts, you might find Carlo hiking, cycling or weight-lifting.  

Irene Besse - Sales Representative

Referred to as Calgary's First Lady of Music, Irene Besse is available by-appointment to help you select the right instrument for you and your family.  With over 50-years in the music industry from piano and organ teacher to sales to entrepreneur to building and running her own music empire for decades, this icon just can't leave the business, even after "retiring" a little over 5 years ago. 

Lorna Schmaltz - Service Dept.

Lorna is the friendly, helpful voice on the phone, that helps with everything from arranging to have your piano tuned, serviced, moved, shipped accross the country or overseas. 


Lorna also looks after our recital space  bookings.

Audrey (Audi Lou) Nordby- Registered Piano Technician (R.P.T.)

Audi completed the piano technology course at Western University in 2014 and joined our team in January 2015.  She trains under both Michael and Kendall with all their years of experience.  She has obtained her R.P.T. status.

Audi moved here from Meadow Lake, Saskatchewan.  When not tuning or working on pianos, Audi likes to attend concerts and festivals, plays and teaches flute.